They were great, I have 2 cats and they took good care of them and answered all of my questions. Friendly and professional. My cat had a tummy lump and they checked it and told me it was fat. So they didn’t make up a reason to charge me. Definitely recommend.
My dog Marshall, needed surgery to remove several fat lumps. Dr. Bassam performed the surgery and a dental cleaning. Marshall was well taken care of during his time at the clinic, the surgery went great and the aftercare was outstanding. I called the clinic on several occasions with questions and I was treated with compassion and patience, even if I was being a little nervous. I will definitely continue referring Dr. Bassam to my friends and family with pets.
I cannot truly express how amazing all the staff are at the Chappelle Veterinary Clinic. My regular vet is a mobile vet and are closed on the weekends. We noticed my dog had bloody diarrhea on Friday evening and when I called on Saturday morning at 8 am, Dr. Bassam spoke with me on the phone and got us in right away. My pup is also anxious when meeting new people and everyone was very calm and understanding, even when he got a little rowdy towards the end of the visit. The staff also assisted with submitting our claim to our insurance and Dr. Bassam eased my worries and spoke with me multiple times when I called with questions. Thank you to Dr. Bassam and everyone at the clinic. Chappelle is incredibly lucky to have you looking after our fur babies. I wouldn’t hesitate calling and booking at this clinic again!
Evey single person who works here, truly cares about every pet they see. They have went above and beyond helping me with my dog Butters. Dr.Bassam is so beyond helpful, caring, experienced, and a truly wonderful person. When several vet clinics, even my own vet or the hospital wouldn’t help me and I thought my dog was going to die, they saw him last minute, and all day the next day had him on an IV and medication, and have answered several phone calls and questions since he was taken to Guardian. I will be forever grateful to all of the staff at this vet clinic and Dr.Bassam. This will be my new vet clinic for as long as they are there. Thank you!!!! ♥️